Tailoring marketplace & freelance platform

Sticha

A freelance marketplace for tailoring: customers buy a tailor's gig or post a custom job, send their measurements, pay into escrow and follow the order to their door.

Delivered

Apps: web, portal, iOS and Android: 3
Roles: customers, tailors, admins: 3
Steps from style to measurements: 4
What we built: Marketing site and marketplaceCustomer portalTailor portalAdmin panelMobile app (iOS and Android)

The problem

Getting clothes made to measure usually means finding a tailor by word of mouth, explaining the style over WhatsApp, guessing at prices and paying up front with nothing to fall back on. Good tailors, in turn, have no place to show their work, take orders from outside their street or get paid safely.

What we built

We built Sticha as a marketplace on the freelance model. Tailors publish gigs with Basic, Standard and Premium packages, a portfolio and reviews. Customers either buy a gig or post a job with a budget and due date and pick from the proposals tailors send. A four-step order collects the item type, design preferences, material and measurements, which customers can type in or take from photos, read by an AI model.

Payment goes into escrow with Stripe, or through PayPal or crypto, and is released to the tailor's wallet when the order is delivered. Shipping labels and tracking come from Shippo and FedEx. Customers and tailors chat in real time, and either side can open a dispute. There are three apps on one Node.js API: the marketing site and marketplace, a portal for customers, tailors and admins, and a mobile app for iOS and Android.

Key features

01Gigs with Basic, Standard and Premium packages, galleries and reviews
02Custom jobs with budgets, due dates and proposals from tailors
03Four-step order: item type, design, material and measurements
04Measurements typed in or read from front and side photos by AI
05Escrow payments with Stripe, plus PayPal and crypto
06Tailor wallet with escrow, clearance, payouts and history
07Shipping labels and tracking with Shippo and FedEx
08Real-time chat between customers and tailors
09Disputes, reviews and favourites
10Push, in-app and SMS notifications
11Sign-in with email, phone OTP or Google
12Admin panel for users, tailors, orders, payouts, disputes and reviews
13CMS for the homepage, pages, navigation and SEO

Inside the product.

14 images

Categories and gigs. Browse by category, then pick from gigs with prices, ratings and the tailor behind each one.
Marketplace. Featured gigs, top-rated tailors and a search across styles and fabrics.
Gig page. Basic, Standard and Premium packages with delivery time, revisions and what each includes.
Jobs board. Customers post custom work with a budget and due date; tailors browse and send proposals.
Customer jobs. A customer's posted jobs with their budgets and the proposals each has received.
Order details. Order, payment and delivery status, fees and payout, and the timeline in one view.
Tailor gigs. Tailors create, publish and edit their gigs with galleries and packages.
Portfolio. A tailor's profile, specialities, ratings and portfolio.
Wallet. Earnings in escrow, pending clearance and available, with payout requests and history.
Admin dashboard. Users, active tailors, orders and revenue, with orders, disputes and revenue over time.
Tailor management. Verify, feature and rank tailors.
Order management. Every order across the platform with its status and quote.
Mobile home. The marketplace on a phone.
Mobile gig page. A gig with its packages on a phone.